Here to help you solve your people problems and to help your people solve their own problems. Inspiring a safer, healthier more productive and happier workplace.

What�s the problem and how can I help? From performance management to interpersonal relationships, conflict and dispute resolution to leadership skills and wellness I help clients first find the problem and secondly develop and deliver effective solutions.

I am successful in assisting organizations because people trust me almost immediately. It is from that trusted advisor position that I can obtain full-disclosure and help my customers to get to the root of sensitive issues and use personal accountability to resolve them. By being naturally collaborative and inclusive I gain buy-in and cooperation from all involved parties to build a strategy that can be successfully implemented to address real problem(s) in meaningful, measurable and sustainable ways.

I am an expediter and handle problems tactfully, strategically and professionally, and for seventeen years I have been providing consultations, coaching services and customized solutions to customers from diverse backgrounds. My expertise in Career Coaching and Mindfulness has assisted people to make better decisions in business, career and life management.

I enjoy handling sensitive problems and I am entrusted with information that others sometimes cannot get at. I think fast on my feet and am fun to work with. I�ve had my share of �learnings� and achievements and am comfortable sharing those when appropriate, in order to encourage others to achieve their best result. My can-do and positive attitude and energy are infectious, and well tempered with professionalism. I have a very strong work ethic and am compelled to understand expectations, head-off problems through open and timely communication of progress to clients and strive for client satisfaction.

In addition to consulting work, I have been committed to athletics for over 20 years as a participant, referee and as a coach. More recently, in the past five years I was a certified Personal Trainer in British Columbia, am a certified Group Fitness Instructor in Alberta and am a member of Alberta Fitness Leaders Certification Association. Currently, I personally train six days a week and I am the team trainer for the Provincial Champion Sherwood Park Titans Jr. Women�s Lacrosse Team and Synatics Synchronized Swimming club. I understand and promote personal accountability, know how to facilitate and negotiate to obtain a win-win result.

I have been consulting for over 15 years and on an as-needed basis putting out fires and helping people who excel to keep doing so. I am now looking for a place within a business that could benefit from these experiences to contribute to a safer, healthier more productive and happier workplace.

After a decade of experience working in various HR Training and Development Specialist roles, Tracie Moser, CPCC honed her skill in workshop design and delivery and implementing organizational learning and development programs. These roles gave her experience in the areas of mentoring, performance management, leadership development, 360-degree feedback, career management and a wide range of communication and relationship based workshops.

To further her skill set, Tracie became a certified Practitioner, Master Practitioner and went onto become a Certified Trainer of Neuro Linguistic Programming (NLP), which is a power communication skill set for change and growth. She then went on to complete the Coaches Training Institutes Co-Active Coaching program and graduated their certification program making her a Certified Professional Co-Active Coach (CPCC). Tracie is also an Associate Executive Coach with Integra-Leadership, the North American division of the global coaching firm Inner Call Coaching.

Honoring her love of working with groups, Tracie Moser attended the Center for Right Relationships’ (CRR) Organizational Relationship Systems Coaching (ORSC) program. This innovative coaching niche gives Tracie the expertise to coach teams. To enhance this field of coaching, she also became an authorized facilitator of the Stellar Team Diagnostic toolâ�¢. This innovative assessment measures a team’s positivity and productivity strengths and provides a roadmap for team development.

Tracie is a confident facilitator and is truly passionate about inspiring change and growth. She communicates the facts with humour and marries context with content to ensure the decisions you make are right for you, your team and organization. Tracie is committed to delivering training programs that elevate individual and organizational performance levels and successes.

Tariro has over ten years experience in all aspects of the end-to-end corporate learning and development process. She held learning and development positions in the energy, oil and gas, banking and adult education industries.

Tariro is a systems thinker with very strong skills in project management and process mapping. She has managed over twenty learning and development projects including the implementation of a learning management system (LMS), reorganization of a learning department, the integration of eight compliance courses, and course development for a new regulated billing methodology for gas and electric utility services. Her learning and development skills and attributes are their best when she is working with a team of subject matter experts, end users, project managers, stakeholders, who share a common vision.

She is a skilled DACUM Facilitator who has completed over twenty DACUM profiles. The results of the DACUM profiling have led to competency based training programs, job re-classification, re-design, interview plans, and formed the basis for succession plans.
KEY COMPETENCIES

�DACUM Facilitator
�Develop competency-based learning programs
�Online Instructional Design
�Paper-based Instructional Design
�Procedure documentation
�Course redesign
�Coach other learning & development professionals
�Conduct learning audits
�Compliance Training Framework
�Facilitate Classroom Learning
�Conduct Needs Assessment
�Develop Framework for Regulatory Training
�Manage the course development process
�Workflow Planning & Prioritization
�Develop corporate learning strategies

Patricia Luzi founded ISIS Inc. in 1992, to evolve the most common training experiences. My goal and success is in creating a more focused, flexible, interactive, and productive approach to learning computers and interpersonal/human skills needed to work and live with confidence and ease.
Understanding the synergism between all aspects of training, facilitating, coaching and presenting gives me an excellent view from which to direct ISIS training products and services.
Positioning ISIS as a leader, I developed the skill to arrange media and content to help learners and trainers transfer knowledge most effectively. I have the vision, drive, and commitment to create and deliver engaging and concise training and coaching programs that are clear, flexible, and easy to use and adapt.
I am a successful owner of training company, instructional designer, editor, trainer, facilitator, coach, motivational speaker and technical writer providing documentation and delivery of knowledge. I have a knack for developing true blended learning solutions by distilling complex information into easy to digest concept and procedures. I produce functional material in courseware, elearning, user documentation, virtual training programs, PowerPoint and quick reference guides.
I have over twenty-five years of experience in training, facilitating, technical support, assessments, curriculum development, training trainers, and training management.
Prior to my success in training, facilitating, coaching and presenting, I held a regional sales/marketing position for a technology company, was an independent manufacturers rep, and an independent business consultant. This helped me develop confidence and ability to succeed in any venture pursued.

David Mulder has had a varied career in industry, government, and education over a period of fifty years, and, as such, is able to fill a variety of roles due to his grasp of the problems and challenges that personnel in these areas encounter on a daily basis. He has travelled to 65 countries on overland and independent travel, and has visited and lived in 24{17ed4b947b5ecd6da9d3a7b807fdef29c56bf028a610db6111fa8d721e8c087a} of these countries more than once. His grasp of different cultures and working environments is a valuable asset in working with people in other countries, an understanding of which is too often not appreciated by others who have not had this experience. David completed six courses towards a PhD degree in international/intercultural education at The University of Alberta during the early 1990s, but had to withdraw since he was unable to obtain a thesis advisor for Russia and would have had to move to another city and lose his job at The Northern Alberta Institute of Technology (NAIT).
His career began immediately after graduating from The University of British Columbia with a Bachelor of Applied Science degree, specializing in geology. He has worked as an exploration and mine geologist (open pit and underground) in western British Columbia (copper), the Northwest Territories (tungsten), the Yukon Territory (silver-lead-zinc), western Ontario (uranium, iron ore, massive sulphides), Alberta and Saskatchewan (coal), Kentucky (coal), and western China (gold, silver, lead, zinc, iron ore).
During the late 1970s David phased out of mining and moved his growing family to Edmonton, Alberta, Canada. David worked for two electric utility companies where he was on a negotiating team for a thirty year contract to supply coal to a mine-mouth power plant, and set up the geology/mining department for a new power plant west of Edmonton. In the early 1980s David accepted the position of Manager of the Energy Section for Alberta Economic Development, and later as Manager of Special Projects. During this period he gained valuable experience in understanding the role of government as he liaised with senior management in industry, government, and with senior personnel from over forty foreign missions through the International Trade Branch. David served as Chairman of the Energy Division and a member of the Executive Committee of the Edmonton Chamber of Commerce for two years during the late 1970s.
In early 1986 David began a new career as an instructor at NAIT, having previously earned an MBA degree from The University of Alberta and having taught several business courses there and at a community college. David worked at NAIT until mandatory retirement in 2003, and taught courses in mathematics, geostatistics, business statistics, physics, geology, computing, economics, marketing, project management, and three quality control courses which he continues to instruct on weekends twice a year. During the early 1990s David earned a Diploma in Postsecondary Education at The University of Alberta by taking evening courses in order to enhance his ability to teach others how to learn better.
Interspersed with his travelling following mandatory retirement from NAIT, David worked as a contractor for a geotechnical consulting firm where he worked on geotechnical , geoenvironmental, hydrogeological and slope stability projects in northern Alberta. Due to the current economic slowdown in Alberta, his services have been temporarily postponed.
David is in good health and wishes to continue living an active professional life. He is an active member of The Association of Professional Engineers, Geologists, and Geophysicists of Alberta. He is single and is willing to relocate to another country if required. David’s philosophy towards success on the job is to do it right the first time, and avoid costly and time-consuming delays and rework.

Doug Lofstrand has been involved in adult education for over 30 years having worked in the private sector with several large organizations and also spent 3 years working with the Government of Alberta in Apprenticeship and Industry Training. Doug’s background and experience comes from having functioned as an instructor, program manager and department manager in the corporate environment and his direct involvement with trade related programs and industry committees while working with the government.
Doug is a University of Alberta alumnus having completed his Bachelor of Education degree in Adult Education and Masters of Education degree in Adult and Higher Education through the Faculty of Education and Management Development Certificate through the Faculty of Extension. As well, Doug is a certified tradesperson having attained journeyman status in the communication electrician trade. He is eminently qualified to work with clients to address a wide spectrum of learning needs and encourage a culture of life-long learning.
Doug continues to be active in the adult learning community as a member of the Institute for Performance and Learning (IPL), the Association for Talent Development (ATD), former instructor in the Certificate in Adult and Continuing Education (CACE) Program offered through the Faculty of Extension, University of Alberta, and as an independent learning consultant.

Dynamic and experienced consultant with breadth of background across 5 major industries. She has worked with organizations of all sizes and complexity from entreprenurial, non-profit, public sector, and global Fortune 50. Heather brings creative thinking steeped in results to every scenario her clients present: performance leadership, management development, org design, team building, business strategy and action planning, personal coaching, and custom learning programs.

She has been an Executive internally as well as consulting partner externally during large-scale organizational change; leading people and process through timultuous times successfully. Her passion is for organizations to maximize the untapped resources they already have, by seeingthe work andthe people potential differently while encouraging people to grow where they didn’t see possible within their current work boundaries. She is a change advocate who models the patience, support and persistence to ‘get ‘er done!’

As a facilitator, Heather is engaging and challenging while maintaing excellent adult learning environments. She enjoys creating programs and learning activities that bring out the objectives clearly while making the experience memorable, so participants are open to furthering their personal journey. Many would-be fearfuls have flourished as facilitators in her train the trainer custom program.

She commits her talents in leadership development, custom coaching, organizational design and strategy not only to business but also the community in a volunteer capacity to serve those organizations who need people and strategy the most but have the least resources to work with.

Favorite quote: “You are a child of God, playing small does not serve the world” ~ Nelson Mandela

Master Trainer and Seminar Leader Specializing in Human Potential Leadership Training Personal Empowerment Individual Enhancement Programs NLP Ontology Informational Technology and Instructional Development using state-of-the-art online technologies (see www.oilworks.com) for samples of online work.

Bonnie has been active in the business and training arenas for more than 25 years. She has coordinated, developed and delivered customized training programs to a variety organizations within Alberta, Canada and internationally.

Bonnie has been significantly involved in areas of:
� Instruction and Facilitation
� Course Planning and Design
� Assessment and Leadership
� Project Management
� Technical Training program design and development

Bonnie has a:
* certificate in management development
* Bachelor of Education in adult education
* Graduate Certificate in Project Management
* Masters in Adult Education
* Membership with ASTD, WLN, CSSE, and CASAE

Bonnie combines her academic training with her years of work experience to make the learning environment an engaging and practical experience for participants. She has worked with and delivered training for adults and youth on a range of topics. She also combines a keen sense of humour, enthusiasm and love of learning and teaching to create a dynamic learning event.

Since graduating from the University of Alberta, Clare Paulson has spent most of the last 25 years working with clients as a trainer, coach, and consultant. He has received certifications as a Certified Professional Analyst for behaviours, values, TriMetrix, and Performance DNA. In addition to his consulting business, he has held middle and senior management positions with companies in the retail, oilfield, and construction industries. This varied experience gives him a broad insight into the needs of a wide range of client companies.