In 2007, Don Norris established Bamboo Strategy, after leaving his position as head of the China operations of the world�s largest advertising agency, McCann Erickson.

For 24 years Don worked in Canada and throughout Asia Pacific with the globeâ��s major advertising networks, providing effective integrated marcom programs to companies such as AMD, Coca-Cola, Chevron, Gillette, General Motors, Goodyear, Intel, J&J, L’Oreal, Labatt Brewing, MasterCard, Microsoft, Molson Coors Brewing, Nestle, Samsung and UPS.

His marcom experience extends beyond the traditional advertising arena, to cover the disciplines of qualitative research, promotions & events, digital & direct, healthcare, and retail. With a proven background in consumer insights, business development and training, Don understands that creating and nurturing relationships with consumers and employees is the only way to be effective.

After working & living 15 years in Toronto and 12 years in the exciting Asia Pacific cities of Bangkok, Singapore, Sydney and Beijing, Don and his family are now based in Canada.

Don holds an honours Bachelor�s of Business Management Degree from the Business School at Ryerson University in Toronto, is a guest instructor at the University of Alberta and NAIT in Edmonton, Canada, and was an inaugural board member of China�s 4A�s advertising association in Beijing.

Proficient in employee relations, disability management, payroll/benefits, recruitment, research, training and development, organizational development, supervision and counseling.

I am the Director, Human Resources for PROJEX (EPCM in Calgary), and I am responsible for overseeing payroll and benefits, staff planning, and recruitment and training, along with the development and execution of the strategic human resources policies that support PROJEX�s corporate strategic plan.

I graduated from the University of Winnipeg and the University of Manitoba in the areas of human resources and management studies, respectively. I hold the designations of CHRP, RPR, and CMP and have over 12 years of experience in a wide variety of industries, including hospitality/tourism, insurance, home building and energy.

Before joining PROJEX, I was Manager of Human Resources at both Altus Energy Services and Albi Homes. I was an active member of the Human Resources Institute of Alberta�s Board of Directors from 2006-2009. I am currently on the University of Alberta HR Advisory Committee.

Lorna Riley, award-winning Certified Speaking Professional, is the CEO/Founder of Chart Learning Solutions. Over the past 25 years, she has developed over 80 training programs, authored 9 books, CD albums, three coaching guides, on-line assessments, and 220 on-demand courses in Sales, Customer Service, and Leadership. Winner of five productivity awards, Lorna conducts high-impact customized keynotes, workshops, and seminars to audiences worldwide, based on knowledge she used to increase productivity by 600{17ed4b947b5ecd6da9d3a7b807fdef29c56bf028a610db6111fa8d721e8c087a}. Her programs are backed by over 60 years of combined research. Work experiences include sales executive, sales trainer, business owner, musician, teacher, computer graphic artist, insurance adjuster, retail marketer, administrator, marketing director, published author, and banking officer. This diversity has given her a unique perspective on the common denominators of success that she shares internationally.

Education:
B.Sc., in environmental biology;
After degree in Environmental Health;
Currently completing a Master in Business Administration at the University of Alberta
Work Experience:
Public Health Inspector in Ontario and Alberta; Duties include food safety adult training, food facility inspection, environmental health impact assessments, infection control prevention, outbreak investigations, and liason between industry and government.
Food Safety Expertise;
Sanitation and Food safety supervisor for Canada Bread (subsidary of maple leaf foods) and food safety Specialist/government grant administrator with Alberta Agriculture. Certified as a HACCP auditor with the American Society for Quality. Certified as a Public Health Inspector with the Canadian Institute of Public Health Inspectors. Guest lecturer on food safety and HACCP at Concorida University College in Edmonton.

Professional Engineer in Electrical. Experienced in teaching project management and planning and other electrical and instrumentation academic subjects. Practising professional in oil and gas projects in last 10 years. Studying towards completion of LLB.

Brian is an expert level facilitator, trainer, leadership coach and consultant with over 25 years experience assisting his clients achieve their business and career goals. His specialty is helping leaders and their teams craft new business plans that take them to the next level of performance, as well as change their habits to ones that drive that business plan. His clients include Syncrude, Cenovus Energy, Enbridge Pipelines, Evonik, Bigstone Cree, Parks Canada, Extendicare (Canada), Government of Alberta, PWGSC, Agrium and many more.

He is the author of Lead People…Manage Things: Master the Five Key Facets of High Performance Leadership. This book describes The FACET Leadership Model, a practical five step process for achieving success as a leader. A workshop is also available.

Here’s what people are saying about Brian and The FACET Leadership Model…

“Brian Ward issues a challenge to readers who desire to be great leaders â�� honestly answer Brian’s five critical questions and you’ll learn a whole lot about yourself and your leadership focus”

– Sandi L. Humphrey, CAE, Editor, Association Magazine

“What a refreshing new voice…! Many talk the concept of leading people, but few actually give the many different facets and their explanations of how to lead people.”

– Danielle M. Wilson, Physician Center Manager, Newark, Ohio, USA

“When I learned to do these things effectively, things took a real turn for the better. My reputation in the field I work in got a major boost. I started developing programs for disadvantaged youth (currently up and working) and I started to get offers for promotions.

I have to say that when I found The FACET Leadership Model I did not know where to turn. I was drifting and struggling to put pieces together. I am now very confident that I can accomplish about anything I undertake.

The big difference is that I now have a system to work. A system that works. I recommend this program to all. Get involved. You have nothing to lose but bad habits. What you have to gain is a proven system that works. Thanks and best wishes”

– Roger W. Noe, State of Kentucky, Central Region Mental Health

Dr. Larry E. Webb is President of the Kilgore Group, LLC. The Kilgore Group, LLC has a network of seasoned consultants located in numerous cities in the United States and Australia.

Webb received his undergraduate degree in psychology from Florida Southern College after a stint in the U.S. Navy as an electronic technician. His Master�s degree in Psychodynamics of Personality and his Doctorate in Leadership Development are from the Graduate School of Theology at Claremont, California.

Webb has over thirty five years experience working with people in organizations including small, medium, and large companies, churches, community and government agencies, and associations such as the American Bar Association, the Center for Disease Control, the American Management Association, the US Army, and the American Association of Cardiovascular Administrators. He is in demand as an executive coach, a team building facilitator, planning facilitator and a management skill development trainer.

He was a faculty member of the American Management Association and taught the Executive Effectiveness Course for fourteen years. He has taught as adjunct faculty at several colleges and graduate programs, including the Advanced Judicial College of the American Bar Association. He is a member of the American Management Association, a Clinical Member of the American Association of Marriage and Family Therapy, the Florida Association of Marriage and Family Therapy, and was founding member of the Florida chapter of the American Society for Training and Development.

His publications include: Occupational Stress and the Judiciary, a research and training project for the Special Court Section of the American Bar Association; The Support Group Manual, published by L.E.A.D. Consultants; and numerous training materials in Meeting Effectiveness, Creative Problem Solving, Supervisory Training, Conflict Management, Managing Transitions, and an organizational development survey titled The Organizational Effectiveness Survey. In addition he has authored, or co-authored numerous applications of Communication Skills Training such as Communication Skills That Build Relationships, Communication with Differences; The Impact of Personality Style, Culture, Age, and Gender; and The Exchange of Meaning, Not Just Words.

Webb�s clients have included Keebler Company, Square D Company and Square D/Groupe Schneider of Canada, the National Center on Institutions and Alternatives, Florida Tile Industries, Lakeland Electric and Water, and BARCO North America. He has led projects for DOD at various Navy installations, DOJ for community justice innovations, and The Center For Disease Control for Leadership and Management Development of Branch Chiefs, Deputy Branch Chiefs and Team Leaders (a major thrust of this training focused on communication across age, gender, culture, ethnicity and academic orientations).

Webb is also a member of the Red Cross Spiritual Care Airplane Incident Response (SCAIR) Team who are on-call for air disasters wherever they occur. He served the crashes of DR787, AA11, and UA175 after 9/11/01 in New York. He is on-call for disasters that occur in business and industry, including murders, robberies, fires and other incidents where life is lost or endangered.

His approach to training is appreciative and solution focused. Clients are energized by this approach that identifies and affirms their strengths and mobilizes their strategies for clear client impact. He views conflict as positive energy, a sign people care, and an opportunity to create change.

Dr. Webb and The Kilgore Group look forward to helping your organization achieve its goals and increase its competencies.

Sincerely,

Dr. Larry E. Webb

PS: For further information please check our website at www.thekilgoregroup.com

For references check the next page:

References:

David Scott, President
Barco North America
3059 Premiere Parkway,
Duluth, GA 30097
678-475-8118
david.scott@barco.com

Paul Waggaman, Project Officer
Center For Disease Control
Atlanta, GA
404-639-0465
pew4@cdc.gov

Valerie Baginski, OD Specialist
US Army CECOM Lifecycle Management Command
Ft. Monmouth, NJ
732-532-2780
valeriebaginski@us.army.mil

Mr. Michael Yeung
PhD Candidate, Master of Commerce in Marketing, Higher Diploma in Textile Chemistry, President�s Diploma of ASDC, Chartered Colorist, Certified Black Belt, QMS and EMS Lead Auditor.

Michael Yeung has regional exposure of apparel and textile related industries in Asia Pacific region and he has been working in the field of garment accessories and trims for over 18 years, covering zippers, buttons, hangers, brand identity products, packaging materials of attaching / fastener products and cable ties, and so forth.

Michael is also a qualified QMS and EMS Lead Auditor since early 90s�. He is providing management consultancy and business re-engineering services for both local and overseas enterprises. Michael has extensive and wide spectrum of management consultancy experiences in the fields of textiles, apparels, property management, shoes, plastics & metals, toys, quality control, testing services and garment accessories. He has already assisted a number of clients in establishing management systems complying with ISO9001, ISO14001, OHSAS18001, ISO13485 and SA8000, as well as product certification like Oeko-Tex Standard 100 (Class I and II) and other eco-requirements of individual buyers in the States and Europe, like water footprint and carbon footprint, as well as waste water management.

In the past few years, Michael has been actively involving in Six Sigma training, quality improvement projects and other management training courses. Green manufacturing, energy efficiency and environmental friendly products are focused by Michael recently. Michael�s past experiences in supplying functional fastener products to toy industry and his laboratory testing background will definitely support his new market development in toy safety, conformity and risk management.

Michael is also actively involving in Nanotechnology which is a value added and new concept to the industry. Michael is a shareholder of Nano Tech Limited and KATEC Nano Technology Limited which are based in HK and China. The focus of the said companies is to manufacture and apply the right nano particles to a wide spectrum of products like footbath, textiles, garments, trims, medical devices, engine lubricants and so forth. Michael also works closely with nano R&D centers like NAMI and University of Science and Technology in HK.

Health and safety professional – consultant- works various industry sectors – construction, manufacturing, and recreational. Able to provide the tools and develop field safey management systems and link to regulatory compliance for full safety management program.

Dr. Palza has more than 15 years of experience as a Consultant, Professor and Researcher. He has extensive experience in areas such as Business Management, Operations Management, MIS and Statistical Analysis.

As a consultant Dr. Palza has implemented Business and IT solutions for organisations as Nokia, Ericsson Research Canada, John Hancock (USA), NASA IV&V, World Bank, Bombardier (Canada), Cirque du Soleil (Canada), CGI Inc. (Canada), etc. Dr. Palza has taken in different roles and responsibilities: Director, Manager, Business Architect, and others.

He is Associate Professor at the Department of Software Engineering and Information Technology at « Université du Québec â�� Ã�cole de technologie supérieure ». Since 2009 Dr. Palza is working as Part Time professor at Telfer School of Management â�� University of Ottawa. Dr. Palza was also working as Part Time professor at « Ã�cole des sciences de la gestion â�� UQAM (Université du Québec à Montréal) », « Faculté d’Administration – Université de Sherbrooke ». Dr. Palza currently is imparting online courses at «University of New Brunswick (Canada) ».

Dr. Palza current research activities covers Artificial Intelligence applied to Management (Health, Finance, and Marketing), Business Intelligence (Data-Mining/Data-Warehouse), Statistics in Management, Performance Management, Project Management, IT Governance and Business Strategies. He has published several Books, Book Chapters and Articles in Journals and International Conferences. He is Editor Board in the Journal �International Journal of Information, Business and Management� , reviewer and Chair for International Conferences in Business Management and IT (CITSA , CCCT , RMCI , etc).

Actually Dr. Palza is conducting a Multidisciplinary Research Project in Health Informatics/Health Management. It is an International Project composed by Researchers and Students from Canada and Peru. The project interest is to predict diseases in newborns based on Pregnant Woman behaviours patterns applying Artificial Intelligence Models.

Dr. Palza is also a member of the ISO committee Working Group 24 of ISO/IEC JTC1/SC7-ISO 29110 � Software Lifecycle Profiles for Very Small Enterprises. He is leading projects relating of IT best practices for Small Enterprises in Canada and South America: Dominican Republic, Costa Rica, Peru, Chile, Colombia and Puerto Rico.

Dr. Palza completed his PhD Degree with a concentration in IT Operations Management from U. du Québec – Ã�cole de technologie supérieure – Ã�TS (Canada), he earned a Master Degree in Software Engineering with a concentration in Performance Management from UQAM-Ã�TS (Canada), a Bachelor Degree in Computer Information Systems. Dr. Palza has certifications in Finance, Human Resources, Operations Management, as well as studies in Innovation Management, Procurement, Project Management, Marketing and E-Business.