James Michals

I am a seasoned Canadian executive and consultant with a track record of achievement and success in executing change and transforming Human Resources teams in the Middle East and Canada into World class, profit generating operations. I am actively providing professional consulting services in;

� Strategic Planning/ facilitation
� Change Management/ transformation
� Organizational Capacity building
� HR Auditing/ Operational reviews
� Human Rights Investigation, Mediation
� Grievance Arbitration Advocacy
� Interest Negotiations-Collective agreement negotiations, Aboriginal Partnerships
� Compensation/Competencies Model development
� Classification systems research and development
� Executive leadership assessment and evaluation
� Employee Assistance programs Auditing/Third Party Assessment
� Executive Management training, specializing in Diversity, Conflict Management, Labour Relations and Aboriginal Issues.

I have recently built and led Human Resources Operations in the Canadian Oil Sands and built organizational capacity working with an elite British consulting firm to restructure the Saudi Pharmaceutical Company (2006) in preparation for an IPO. In 2002 I worked with the Balquaa Applied University with my consulting partner Dr.Anis Khassenaweh ( currently of UAE Higher Colleges of technology – reference) to develop and implement a new strategic plan to integrate, streamline and engineer a unified and effective governance system for all 17 institutions of the Jordanian University and Colleges sector.

My most recent consulting assignments have required leading change and building capacity in the Alberta Health Services ($13.9 billion Canadian dollars operating budget) as well as the Canadian Colleges and Universities sector. I have just finished a consulting engagement to review the Competency framework, Organizational fit and HR Performance Management systems for the Solicitor General of Alberta.

Leaha Mattinson

Here to help you solve your people problems and to help your people solve their own problems. Inspiring a safer, healthier more productive and happier workplace.

What�s the problem and how can I help? From performance management to interpersonal relationships, conflict and dispute resolution to leadership skills and wellness I help clients first find the problem and secondly develop and deliver effective solutions.

I am successful in assisting organizations because people trust me almost immediately. It is from that trusted advisor position that I can obtain full-disclosure and help my customers to get to the root of sensitive issues and use personal accountability to resolve them. By being naturally collaborative and inclusive I gain buy-in and cooperation from all involved parties to build a strategy that can be successfully implemented to address real problem(s) in meaningful, measurable and sustainable ways.

I am an expediter and handle problems tactfully, strategically and professionally, and for seventeen years I have been providing consultations, coaching services and customized solutions to customers from diverse backgrounds. My expertise in Career Coaching and Mindfulness has assisted people to make better decisions in business, career and life management.

I enjoy handling sensitive problems and I am entrusted with information that others sometimes cannot get at. I think fast on my feet and am fun to work with. I�ve had my share of �learnings� and achievements and am comfortable sharing those when appropriate, in order to encourage others to achieve their best result. My can-do and positive attitude and energy are infectious, and well tempered with professionalism. I have a very strong work ethic and am compelled to understand expectations, head-off problems through open and timely communication of progress to clients and strive for client satisfaction.

In addition to consulting work, I have been committed to athletics for over 20 years as a participant, referee and as a coach. More recently, in the past five years I was a certified Personal Trainer in British Columbia, am a certified Group Fitness Instructor in Alberta and am a member of Alberta Fitness Leaders Certification Association. Currently, I personally train six days a week and I am the team trainer for the Provincial Champion Sherwood Park Titans Jr. Women�s Lacrosse Team and Synatics Synchronized Swimming club. I understand and promote personal accountability, know how to facilitate and negotiate to obtain a win-win result.

I have been consulting for over 15 years and on an as-needed basis putting out fires and helping people who excel to keep doing so. I am now looking for a place within a business that could benefit from these experiences to contribute to a safer, healthier more productive and happier workplace.

Pat Mussieux

For over 30 years, Pat Mussieux has worked in the field of human development. With a background in Human Resources, Sales and Marketing, she has delivered training across industry and around the world. Pat now specializes in working with women and is an expert teaching mindset, marketing and money techniques. She is the author of 2 books: “Who Am I Now? Simple Steps to Inventing your Future after Divorce, Early Retirement, etc.” and “Leadership Gurus Speak Out!” She is an acclaimed international speaker, executive coach, radio host, and author.

Donald Norris

In 2007, Don Norris established Bamboo Strategy, after leaving his position as head of the China operations of the world�s largest advertising agency, McCann Erickson.

For 24 years Don worked in Canada and throughout Asia Pacific with the globeâ��s major advertising networks, providing effective integrated marcom programs to companies such as AMD, Coca-Cola, Chevron, Gillette, General Motors, Goodyear, Intel, J&J, L’Oreal, Labatt Brewing, MasterCard, Microsoft, Molson Coors Brewing, Nestle, Samsung and UPS.

His marcom experience extends beyond the traditional advertising arena, to cover the disciplines of qualitative research, promotions & events, digital & direct, healthcare, and retail. With a proven background in consumer insights, business development and training, Don understands that creating and nurturing relationships with consumers and employees is the only way to be effective.

After working & living 15 years in Toronto and 12 years in the exciting Asia Pacific cities of Bangkok, Singapore, Sydney and Beijing, Don and his family are now based in Canada.

Don holds an honours Bachelor�s of Business Management Degree from the Business School at Ryerson University in Toronto, is a guest instructor at the University of Alberta and NAIT in Edmonton, Canada, and was an inaugural board member of China�s 4A�s advertising association in Beijing.

Katrrina (TINA) Olivero

Master Trainer and Seminar Leader Specializing in Human Potential Leadership Training Personal Empowerment Individual Enhancement Programs NLP Ontology Informational Technology and Instructional Development using state-of-the-art online technologies (see www.oilworks.com) for samples of online work.

Zal Phiroz

University of Calgary
Instructor (Online), Business Admin
2009- Present

Humber College- University of Guelph
Developer and Instructor (Online), Business Admin
2008- Present

St. Clair College
Developer and Instructor (Online), Business Admin
2005- Present

Procter & Gamble Inc.
Manager, Market Planning and Project Management
2007- Present

TELUS Communication Inc.
Manager, Channel Marketing
2005- 2007

Elliott Jaffa

When people ask me, “What do you do?” I respond, “What do you need done?” After the initial chuckle I then ask, “What are your organization’s two biggest problems?” The problems are usually to make the cash register ring…louder – a marketing issue – and some sort of people problem – a training issue. Thus, I do marketing and training. Two of my goals are to make you look good to both your boss and your people and to exceed your training expectations for a maximum return on the investment of your training dollar$. I’m a high-energy, dynamic trainer and keynote speaker who uses humor to make learning fun. I bring over 25 years of experience to your training room with a track record of satisfied customers. My mission is to treat each client as if they were my “ONLY” client. Now, here is where I differ: As a behavioral psychologist, I suggest that you provide me with two lists: 1.The skills and behaviors YOU would like the participants to come away as a result of training 2.The skills and behaviors the PARTICIPANTS themselves would like to learn I then deliver a custom value-added training program meeting the needs of BOTH groups. While training programs come across your desk constantly, take a minute to review my list of “meat and potatoes” seminars and keynote addresses. Many are the hot, new, and fresh topics while others address the basics. I guarantee they will produce immediate results and positive behavior change, increase productivity, and contribute to your organization’s goals. Approach to Training and Training Style Dr. Elliott B. Jaffa is a behavioral and management psychologist and creative problem solver with over 25 years of training and management experience. As a dynamic and high-energy professional keynote speaker, trainer, and marketing consultant, his focus is on results and solutions–the immediate transfer and application of learning to the workplace. He feels that, “No matter how good business is, it could always be better.” Dr. Jaffa does not hide behind a lectern (unless you want him to) but rather wanders into and interacts with his audience. He takes great pride in his sense of humor and common sense in addressing today’s management problems and guarantees to make learning a positive experience while exceeding your training objectives. Dr. Jaffa’s Rx: a “how-to,” practical, creative, interactive, high-energy presentation to motivate you and your colleagues that reap maximum value for your time and training dollar$. Dr. Jaffa holds a doctorate in education from the University of Maryland and a master’s degree in clinical psychology from Xavier University. Dr. Jaffa’s objective is to incorporate lecture, role playing, audience participation, and case studies to build new positive behaviors into the participants’ behavioral repertoire, motivate participants, and challenge them to think creatively for maximum value for their time and your organization’s investment in training. His primary training goal is to ensure that information learned today will be applied on-the-job tomorrow. Participants come away with a better understanding of how to apply newly learned skills to become more effective, communicative, and productive within their organization. EXECUTIVE DEVELOPMENT – Managers’ Boot Camp: Coaching Skills for the Leadership Advantage – Executive Leadership – Five Skills Critical to Your Own Survival & Your Organization’s Excellence: Communication, People Skills, Project Management, Marketing, & Common Sense – Executive Leadership – How to Criticize & Discipline Through Positive Management – How to Conduct a Performance Appraisal… Painlessly – How to Eliminate, Reduce, (or at least cope with) Frustration in the Workplace – Conflict Resolution: Converting that “Negative Stuff” into the POSITIVE – Customer Obsession: Total Quality Customer Care – Client Relationship Management: Growing Loyal Clients – The Marketing Audit: Your Magnifying Glass to Increased Revenues – Strategic & Creative Technical Recruitment & Retention – Trade Show Training PROFESSIONAL DEVELOPMENT – Precision Management: Working Smarter, Not Harder – Everyone’s a Trainer: How to Train, Present, & Communicate with Confidence, Enthusiasm, & Authority – Everyone’s a Salesperson: How to Better Sell Your Products, Your Services, Your Ideas, & Yourself – Powerful People Skills – Creative Problem Solving for Highly Successful People: A Hands-On Workshop MOTIVATIONAL – The Competitive Edge: How to Get Ahead in Life, Your Career, & Your Job – The 14 Day Guide to Success & Peak Performance Which ones are needed in your organization? A detailed course description with a course outline and learning objectives can be found by going to my web site http://ejaffa.home.mindspring.com and clicking on “Courses.” Dr. Jaffa also has the distinction of having presented more distance learning training via live satellite television than anyone in the country. For a customized keynote presentation or training program to best meet your training needs and achieve your objectives, call Dr. Jaffa directly at (703) 931-0040 to discuss your next step.

Karen Hovelkamp

Karen’s passion is working in Aboriginal Initiatives from instruction and project management to curriculum development. She has added oral historian to her curriculum vitae as she was the writer for a book entitled Listening To Elders, Telling Stories, Sitting in A Circle, as told by Walter Bonaise, grandson of Chief Poundmaker. This book will be released into education institutions soon.

She has a unique and inspirational way of connecting with her Aboriginal clients/students by integrating fine arts with experiential learning material.

Along the way, Karen has obtained more training in business, communication, and conflict mediation and via corporate and international continuing education departments, in technical colleges and universities, delivers business management, business communication, and human resource modules to many communities outside Edmonton and abroad.

Lorna Riley

Lorna Riley, award-winning Certified Speaking Professional, is the CEO/Founder of Chart Learning Solutions. Over the past 25 years, she has developed over 80 training programs, authored 9 books, CD albums, three coaching guides, on-line assessments, and 220 on-demand courses in Sales, Customer Service, and Leadership. Winner of five productivity awards, Lorna conducts high-impact customized keynotes, workshops, and seminars to audiences worldwide, based on knowledge she used to increase productivity by 600{17ed4b947b5ecd6da9d3a7b807fdef29c56bf028a610db6111fa8d721e8c087a}. Her programs are backed by over 60 years of combined research. Work experiences include sales executive, sales trainer, business owner, musician, teacher, computer graphic artist, insurance adjuster, retail marketer, administrator, marketing director, published author, and banking officer. This diversity has given her a unique perspective on the common denominators of success that she shares internationally.

Gene Scott

I am an experienced Leadership and Project Management Facilitator / Trainer with expertise in healthcare, financial, energy and manufacturing industries. Some of my past accomplishments are development and rollout of a Project Management Methodology including training and development of over 10,000 associates. My passion is developing individuals and organizations to the achieve success with projects and engagements including complex and troubled projects, while expanding one�s horizons to opportunities that are thought unimaginable.

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