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Research over the last 20 years has shown that effective mentors can have a positive effect on trainee job satisfaction, career mobility, recognition and promotion. However, the research also shows that an effective mentor must be somewhat of a superhero by assuming the multiple roles of friend, coach, leader, role model, motivator, trainer, career counselor, facilitator, evaluator and sponsor, while still functioning as a productive worker. This presentation will examine a training program that can help to develop an effective worker into an effective mentor / superhero.
The mentorship program consists of the following components:
- 1. Mentoring Foundations
- Mentoring Benefits
- Mentoring Roles
- Mentoring Skills
- Structured On the Job Training (OJT) activities
- 2. Mentoring Training Skills
- Adult Learning Principles
- Adult Learning Stages
- 3D Learning Process
- Structured OJT Activities
- 3. Mentoring Interpersonal Skills
- Listening
- Questioning
- Complaints and Criticisms
- Perception
- Conflict Management
- 4. Leadership Skills
- Leadership Characteristics
- Motivation
- Reinforcement
- Goals and Objectives
- Delegation
- 5. Generational and Cultural Diversity
- Generational Work Groups
- Generational Work Strategies
- Cultural Differences
- Cultural Competence
- Common Cultural Faux Pas
- 6. Task Development and Evaluation
- Generational Work Groups
- Task Development and Evaluation Process
- Job Competencies
- Job Tasks
- Task Evaluation Process