Tao Zhang

I have over twenty years of experience teaching three year olds up to adults in schools and univeristies in both China and Canada. My specialties are curriculum developing, teacher training, ESL and Mandarin instruction, translating and interpreting. I am an associate member of ATIA (Association of Translators and Interpretors of Alberta), a member of ATESL (Alberta Teachers of English as a Second Language)with accreditation, and a certified Alberta teacher.
I have been the auther or co-author of 13 books published on language learning and teaching.

David Mulder

David Mulder has had a varied career in industry, government, and education over a period of fifty years, and, as such, is able to fill a variety of roles due to his grasp of the problems and challenges that personnel in these areas encounter on a daily basis. He has travelled to 65 countries on overland and independent travel, and has visited and lived in 24{17ed4b947b5ecd6da9d3a7b807fdef29c56bf028a610db6111fa8d721e8c087a} of these countries more than once. His grasp of different cultures and working environments is a valuable asset in working with people in other countries, an understanding of which is too often not appreciated by others who have not had this experience. David completed six courses towards a PhD degree in international/intercultural education at The University of Alberta during the early 1990s, but had to withdraw since he was unable to obtain a thesis advisor for Russia and would have had to move to another city and lose his job at The Northern Alberta Institute of Technology (NAIT).
His career began immediately after graduating from The University of British Columbia with a Bachelor of Applied Science degree, specializing in geology. He has worked as an exploration and mine geologist (open pit and underground) in western British Columbia (copper), the Northwest Territories (tungsten), the Yukon Territory (silver-lead-zinc), western Ontario (uranium, iron ore, massive sulphides), Alberta and Saskatchewan (coal), Kentucky (coal), and western China (gold, silver, lead, zinc, iron ore).
During the late 1970s David phased out of mining and moved his growing family to Edmonton, Alberta, Canada. David worked for two electric utility companies where he was on a negotiating team for a thirty year contract to supply coal to a mine-mouth power plant, and set up the geology/mining department for a new power plant west of Edmonton. In the early 1980s David accepted the position of Manager of the Energy Section for Alberta Economic Development, and later as Manager of Special Projects. During this period he gained valuable experience in understanding the role of government as he liaised with senior management in industry, government, and with senior personnel from over forty foreign missions through the International Trade Branch. David served as Chairman of the Energy Division and a member of the Executive Committee of the Edmonton Chamber of Commerce for two years during the late 1970s.
In early 1986 David began a new career as an instructor at NAIT, having previously earned an MBA degree from The University of Alberta and having taught several business courses there and at a community college. David worked at NAIT until mandatory retirement in 2003, and taught courses in mathematics, geostatistics, business statistics, physics, geology, computing, economics, marketing, project management, and three quality control courses which he continues to instruct on weekends twice a year. During the early 1990s David earned a Diploma in Postsecondary Education at The University of Alberta by taking evening courses in order to enhance his ability to teach others how to learn better.
Interspersed with his travelling following mandatory retirement from NAIT, David worked as a contractor for a geotechnical consulting firm where he worked on geotechnical , geoenvironmental, hydrogeological and slope stability projects in northern Alberta. Due to the current economic slowdown in Alberta, his services have been temporarily postponed.
David is in good health and wishes to continue living an active professional life. He is an active member of The Association of Professional Engineers, Geologists, and Geophysicists of Alberta. He is single and is willing to relocate to another country if required. David’s philosophy towards success on the job is to do it right the first time, and avoid costly and time-consuming delays and rework.

Zal Phiroz

University of Calgary
Instructor (Online), Business Admin
2009- Present

Humber College- University of Guelph
Developer and Instructor (Online), Business Admin
2008- Present

St. Clair College
Developer and Instructor (Online), Business Admin
2005- Present

Procter & Gamble Inc.
Manager, Market Planning and Project Management
2007- Present

TELUS Communication Inc.
Manager, Channel Marketing
2005- 2007

Gerald (Garry) Worger

Here�s a good question: �Just WHO am I, Garry Worger, and WHY can I assist an organization with �change� initiatives, and HOW do I go about it, and am I any good?� [Maybe that is four questions?]

WHO SUMMARY
I was an educator for 40+ years, working with public education, grades 5 � 12, and with a technical college. There I was an instructor (math, computer programming, MS-OFFICE), training consultant, program-developer, change-agent, project manager, and researcher with Colleges, Government Agencies, Private Industry� collaborating with local, Canadian & foreign clients.
So my �who� is this: extensive training/development/assessment experience working with all types of clients, in a variety of fields, across cultures.

WHY SUMMARY
I strive to solve my clients� problems, using a GET-GIVE-MERGE-GO (GGMG) model. This means I spend extensive front-end time assessing the
needs/problems/issues/context/key-players of an organization.
Then I map out a �solution� based on my understanding & expertise.
Next my clients and I negotiate how my approach will be applied to their situation, followed by the development of an elaborate and detailed management plan. That plan becomes the roadmap and assessment design for a project.
So my �why� is this: I explore where you are; we agree on our mutual understandings; we develop strategies and tactics to solve your problems.

HOW SUMMARY
I alluded to my �how� in the why summary� but here are some more details.
I use potent models to direct my efforts, based on the research & teachings of Robert Carkhuff� to my mind� one of the seminal thinkers of the 20th century.
His (and my) strategic approach is EXPLORE-UNDERSTAND-ACT. This, you will likely realize, is the over-riding model for the GGMG process I use with clientele organizations.
I utilize several tactical models.
The first is PLAN-IMPLEMENT-MONITOR-ASSESS-RECYCLE (PIMAR)� the basis for my Project Management approach. The guts of this is the Plan, and I am insistent on spending a high {17ed4b947b5ecd6da9d3a7b807fdef29c56bf028a610db6111fa8d721e8c087a}age of time getting this right�
-right for the client (outcomes which is tactic #2, below)�
-right for the target personnel involved (which is tactic #3, below)
-right process & procedures & assessment�
-right for me as a Project Manager (managing, monitoring, assessing and recycling)�
The second tactical model focuses on client outcomes: quantitative measures, qualitative measures, safety measures, environmental measures, supervision measures, key indicators, assessment methods, reporting.
The third tactical model identifies the target personnel involved in the project and their level of involvement (resource, approvers, implementers, receivers, allocators).
In summary, my How is the use of powerful models, customized to the unique context and culture of client organizations.

INDICATORS OF PERFORMANCE
-Conceptualized, organized, implemented, and evaluated a two year training systems development project for a local chemical process based industry. (Budget: $2.0 million)
-Conceptualized, organized, implemented, evaluated, monitored and reported on a major training initiative utilizing computer controlled videodisk technology. (Budget: $4.3 million)
-Designed, implemented, monitored and evaluated a two year training development project utilizing self-paced individualized training packages, supported by computer managed and computer assisted software. (Budget: $1.3 million)
-Conceptualized, implemented, monitored, evaluated and reported on a one year project involving remote delivery of company training programs, using computer managed learning. (Budget: $250,000)
-Designed and implemented a strategy for identifying crucial skills for tradesmen and technologists for over 20 different occupations.
-Conducted interviews, summarized documents and wrote the report on the evaluation of four Computer Based training initiatives of the US military.

Edgardo Palza, PhD

Dr. Palza has more than 15 years of experience as a Consultant, Professor and Researcher. He has extensive experience in areas such as Business Management…

Dr. Palza has more than 15 years of experience as a Consultant, Professor and Researcher. He has extensive experience in areas such as Business Management, Operations Management, MIS and Statistical Analysis.

As a consultant Dr. Palza has implemented Business and IT solutions for organisations as Nokia, Ericsson Research Canada, John Hancock (USA), NASA IV&V, World Bank, Bombardier (Canada), Cirque du Soleil (Canada), CGI Inc. (Canada), etc. Dr. Palza has taken in different roles and responsibilities: Director, Manager, Business Architect, and others.

He is Associate Professor at the Department of Software Engineering and Information Technology at « Université du Québec â�� Ã�cole de technologie supérieure ». Since 2009 Dr. Palza is working as Part Time professor at Telfer School of Management â�� University of Ottawa. Dr. Palza was also working as Part Time professor at « Ã�cole des sciences de la gestion â�� UQAM (Université du Québec à Montréal) », « Faculté d’Administration – Université de Sherbrooke ». Dr. Palza currently is imparting online courses at «University of New Brunswick (Canada) ».

Dr. Palza current research activities covers Artificial Intelligence applied to Management (Health, Finance, and Marketing), Business Intelligence (Data-Mining/Data-Warehouse), Statistics in Management, Performance Management, Project Management, IT Governance and Business Strategies. He has published several Books, Book Chapters and Articles in Journals and International Conferences. He is Editor Board in the Journal �International Journal of Information, Business and Management� , reviewer and Chair for International Conferences in Business Management and IT (CITSA , CCCT , RMCI , etc).

Actually Dr. Palza is conducting a Multidisciplinary Research Project in Health Informatics/Health Management. It is an International Project composed by Researchers and Students from Canada and Peru. The project interest is to predict diseases in newborns based on Pregnant Woman behaviours patterns applying Artificial Intelligence Models.

Dr. Palza is also a member of the ISO committee Working Group 24 of ISO/IEC JTC1/SC7-ISO 29110 � Software Lifecycle Profiles for Very Small Enterprises. He is leading projects relating of IT best practices for Small Enterprises in Canada and South America: Dominican Republic, Costa Rica, Peru, Chile, Colombia and Puerto Rico.

Dr. Palza completed his PhD Degree with a concentration in IT Operations Management from U. du Québec – Ã�cole de technologie supérieure – Ã�TS (Canada), he earned a Master Degree in Software Engineering with a concentration in Performance Management from UQAM-Ã�TS (Canada), a Bachelor Degree in Computer Information Systems. Dr. Palza has certifications in Finance, Human Resources, Operations Management, as well as studies in Innovation Management, Procurement, Project Management, Marketing and E-Business.

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